Your Questions,
Answered
When does whale shark season begin?
In recent years, the first whale sharks have arrived to La Paz Bay around mid to late November. We anticipate a similar arrival for the 2026 season—though, as always, nature follows its own rhythm. For those seeking the ideal experience, the season typically extends from late November through early April depending on the number of whale sharks in the area, offering exceptional opportunities to encounter these magnificent creatures in their natural habitat. To ensure the most exclusive and timely experience, we invite you to contact us directly for the latest updates on sightings and conditions.
Is there a waiting list to enter the Whale shark area?
The Whale Shark Refuge Area in La Paz Bay is carefully managed by government authorities in collaboration with certified tour operators to ensure the conservation of these extraordinary animals. Access is strictly limited: only 14 boats are permitted per time slot, with four designated slots per day—allowing a maximum of 56 boats daily. Each morning at 7:00 AM, operators request access through an official system, and entry times are assigned by the authorities. While we are often granted our preferred schedule, during peak periods—such as Thanksgiving, Christmas, and Easter—demand is exceptionally high. On these dates, it is possible to receive a later time slot than requested, or, in rare cases, not be granted access for that day. As assignments are confirmed only that same morning, availability cannot be guaranteed in advance. For this reason, we recommend planning your experience with a degree of flexibility, allowing us to secure the best possible opportunity for your visit.
What is your cancellation policy?
Cancellations made at least seven days prior to your scheduled tour are eligible for a full refund. Cancellations within six days of the tour are non-refundable. As our experiences operate within a limited seasonal window and are intentionally designed for small, intimate groups—accommodating no more than nine guests per boat—each reservation is carefully allocated. We appreciate your understanding, as this allows us to maintain the highest level of service and exclusivity for every guest.
What about weather conditions?
Your safety and comfort are our highest priorities, and we carefully monitor conditions to ensure every tour takes place under optimal circumstances. On rare occasions—most commonly during the winter months—strong winds may lead local authorities to close the harbor to all marine activities. Should this occur, we will contact you 1–3 days in advance, once forecasts are sufficiently reliable. Whenever possible, we will gladly assist in rescheduling your experience to another suitable date, subject to availability. If rescheduling is not feasible, a full refund will be provided.
Do children pay the full price?
Children aged 5 to 9 who participate in the swimming activity are charged at the standard rate. Younger children (ages 2 to 4) are very welcome to join the tour on board. As the whale shark area is carefully regulated, all boats must pass through an official checkpoint, where every person on board—regardless of age—is counted toward the maximum capacity. If space is available on the day of your tour, younger children may join at no additional cost. If the boat is full, they would need to occupy a paid seat at the standard rate. We’re always happy to check availability with you in advance and help plan the best option for your family.
What can I do if I get seasick?
If you’re prone to seasickness, don’t worry—there are a few easy ways to make your trip more comfortable. We recommend having a light breakfast and taking something like Dramamine about two hours before your tour (just check with your doctor if needed). You can also reach out to us to check sea conditions for your tour day—we’re always happy to give you an honest idea of what to expect. If you’re especially sensitive, keep in mind that January and February tend to be the windiest months, so choosing another time of year may help ensure a smoother experience.
My friend won’t be swimming—does he still pay the full price?
As we operate with very small groups and limited space on each boat, all guests are generally charged the same rate, regardless of participation in the water. That said, if we happen to have extra availability on the day of your tour, we may be able to offer a reduced rate for non-swimming companions. Please feel free to reach out to us in advance—we’ll be happy to check availability and assist you.
Let’s Stay in Touch
Curious about a custom itinerary or ready to secure your spot? Reach out for a free consultation—our team will walk you through options and help you plan the perfect day on the water.
